• If you smell gas call
  • 1850 20 50 50
  • 24hr emergency service
  • Customer service
  • 1850 200 694

How to get in touch with Gas Networks Ireland

24-Hour emergency service

If you smell gas call us immediately. Don't assume someone else has reported the smell.

Call our 24-hour emergency line: 1850 20 50 50

If you are in Northern Ireland, call our 24-hour emergency line: 0800 002 001

Minicom: 01 892 6337

Other safety phonelines

Carbon Monoxide

For further information on Carbon Monoxide or to arrange for a safety inspection please call: 1850 79 79 79

Phone lines are open Monday – Friday 08:00 – 20:00 and Saturday 09:00 – 17:30

Dial Before You Dig

Before you carry out any ground works, it is essential to make sure to check for the location of gas mains. Call our Dial Before You Dig service: 1850 427 747. You can also email us on dig@gasnetworks.ie

Phone lines are open Monday – Friday 09:00 – 17:00

Geographical Information Systems (GIS)

If you require an extract of our GIS dataset, please email gis_information@gasnetworks.ie

Customer service

General customer and gas network enquiries:

Email: networksinfo@gasnetworks.ie  
Phone: 1850 200 694
Phone from overseas: +353 66 9791962
Minicom: 1850 211 615
Phone lines open Mon-Fri 08:00 – 20:00; Sat 09:00 – 17.30

Twitter: @GasNetIRL

Alternatively you can contact us through our General Enquiry Form

Submit a meter reading:

Visit our Web-A-Read section
Phone: 1850 427 732 our Dial-A-Read 24-hour automated service

Business Customers can contact our dedicated Businesslink service:

Email: businesslink@gasnetworks.ie
Phone: 1850 411 511
Phone lines open Mon-Fri 09:00 – 17:30

Natural gas supplier enquiries

Please contact your natural gas supplier for enquiries relating to natural gas sales, your gas supply bill or appliance servicing.

A full list of licensed natural gas suppliers is available from this CER website.

Media contacts

Please visit the following page in our News section for Media Contacts

Technical training centre

The role of the Technical Training Centre is to provide specialised industry related training to employees, contractors and other relevant personnel. Training Coordinators design and deliver training programmes/courses in the Technical Training Centre to enhance and develop the technical competence level required in the organisation.

Please find contact details below for the Technical Training Centre:

Email: Technical_Training_Centre@gasnetworks.ie
Phone: 01 8926000
Address:  Gas Networks Ireland, St. Margaret’s Road, Finglas, Dublin 11

Access officer

The role of our Access Officers is to ensure that customers and stakeholders of Gas Networks Ireland, who have a disability, are provided with assistance and guidance in accessing Gas Networks Ireland services and information. Please find our Access Officers' contact details below:

Caroline O’Connor, Corporate Responsibility Manager         
Corporate Affairs Dept., Gas Networks Ireland, Gasworks Road, Cork                           
Tel. 021- 4534000                                             
Email – accessofficer@gasnetworks.ie              

Bernard Mooney, Customer Care Manager
Gas Networks Ireland, Networks Services Centre, St. Margarets Road, Finglas, Dublin 11
Tel: 01 892 6000
Email – accessofficer@gasnetworks.ie

Office locations

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Smell Gas? Call us now on 1850 20 50 50