We are committed to putting our customers first. We make every effort to provide our services in a prompt, efficient and safe manner and to a high standard. This commitment is reflected in our customer charter and our codes of practice.
Our customer charter benchmarks the performance standards that we strive to achieve and provides assurance to our customers of our commitment to these standards.
Our codes of practice outline the procedures and processes Gas Networks Ireland adheres to in each of the relevant areas.
To download any of these publications please click on the relevant link below