• If you smell gas call
  • 1850 20 50 50
  • 24hr emergency service
  • Customer service
  • 1850 200 694

How to turn your gas on and off

For the safety of your business, it is a good idea to know how to turn off your gas supply at the safety shut-off valve.

If your meter box looks similar to the one in the picture below follow these steps; 

  • Make sure all gas appliances are turned off 
  • Locate the shut off valve; The gas shut off valve is usually fitted outside the meter box.  It may be beneath or at the side of the meter box

 Image of business gas meter G25 meter module with customer isolation valve

Image of business gas meter G25 meter module with door removed with customer isolation valve

 G25 meter module (minus door)

  • Turn the valve to the 'off' position. It is off when the lever is at a right angle to the pipe.  The gas is on when the lever is parallel to the pipe


Image of Gas Isolation Valve handle for business customers

If the natural gas shut off valve is hard to reach or will not operate, call Gas Networks Ireland on 1850 200 694.

If you have a large gas installation similar to the pictures below, do not attempt to turn the gas off yourself.  Call Gas Networks Ireland immediately on 1850 200 694.

  Image of a large gas installation      Image of large gas installation for business customers


If you smell gas call our 24 Hour emergency service 1850 20 50 50 immediately.

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Smell Gas? Call us now on 1850 20 50 50