Our values

Our values are at the centre of everything we do.

Five core values

Our five core values define the character of the organisation, guide our decisions and actions, and provide a framework for how we interact and communicate with our customers and stakeholders.


We work together to get results, sharing and learning from each other.


We strive to be a high-performing multi-utility, continuously delivering quality services and infrastructure.


We put safety at the heart of what we do.


We are open and honest in everything we do. We treat each other, our customers, our assets, and the natural resources we rely on with respect.

Customer Service

Our goal is to provide quality services to our customers. We listen to their needs and strive to exceed their expectations.