Emergency phone numbers

If you smell gas call 1800 20 50 50

If you smell gas call Gas Networks Ireland 24 hour emergency line immediately on 1800 20 50 50.

Don't assume somebody else has reported the smell.

What to do if you smell gas

At Home

  • Ensure gas appliances are turned off and have not been left on and unlit
  • Don't smoke, vape or use a naked flame
  • Don't unplug or switch anything electrical on or off
  • Open windows and doors
  • If the smell persists turn off the gas at the meter, see our guide here
  • Call our 24 hour Emergency Line on 1800 20 50 50 no matter who your gas supplier is.
  • If you can't get through, dial 999 / 112
  • Don't use a phone in the immediate area of the leak, use a neighbour's or call from outside.

On the Street

  • If you smell gas on the street, call 1800 20 50 50 immediately.  Don't assume that someone else will.
  • In the interests of public safety all emergency calls are recorded.

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Carbon monoxide information

For further information on carbon monoxide call: 1800 89 89 89

The carbon monoxide phone line is open Monday - Friday, 8am - 8pm and Saturday 9am - 5.30pm

Visit www.carbonmonoxide.ie

Difficulties with 1800 numbers

If you experience any difficulty getting through to our 1800 numbers, or you're calling from outside the Republic of Ireland, please use the following numbers:

If you smell gas call: +353 (0) 1 920 5050

For Customer Care call: +353 (0) 66 710 7334