What to do if you smell gas

If you smell gas call 1800 20 50 50

If you smell gas call Gas Networks Ireland 24 hour emergency line immediately on 1800 20 50 50 and follow the steps below.

Don't assume somebody else has reported the smell.

At home

• Ensure gas appliances are turned off and have not been left on and unlit=
• Don't smoke, vape or use a naked flame
• Don't unplug or switch anything electrical on or off
• Open windows and doors
• If the smell persists turn off the gas at the meter, see our guide here
• Call our 24 hour Emergency Line on 1800 20 50 50 no matter who your gas supplier is.
• If you can't get through, dial 999 / 112
• Don't use a phone in the immediate area of the leak, use a neighbour's or call from outside.

On the street

If you smell gas on the street, call 1800 20 50 50 immediately. Don't assume that someone else will.

In the interests of public safety all emergency calls are recorded.

Gas safety in your home

Please try and keep your gas meter installation unobstructed and freely accessible. Prune any overgrown bushes or shrubs that may restrict access. More information about gas safety in your home. 

Gas safety in your business

For safety reasons, it's a good idea to inform staff where the gas meter and any gas appliances are located in the workplace. More information about gas safety in your business.

Difficulties with 1800 numbers

If you experience any difficulty getting through to our 1800 numbers, or you're calling from outside the Republic of Ireland, please use the following numbers:

If you smell gas call: +353 (0) 1 920 5050

For Customer Care call: +353 (0) 66 710 7334