Our customers

We continuously seek to improve the levels of service that we provide on a daily basis to our customers. We aim to achieve service excellence in all aspects of our business. Here are some of our most common customer queries.

GNI-50

Celebrating 50 years of Moving Ireland’s Energy

For fifty years, we have played a vital role in Ireland's energy. Gas Networks Ireland operates and maintains Ireland €3bn, 14,781km national gas network, which is considered one of the safest and most modern renewables-ready gas networks in the world.

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A renewables-ready network

By gradually replacing natural gas with renewable gases, such as biomethane and green hydrogen, Gas Networks Ireland is working to deliver a net-zero carbon gas network and to reduce emissions across a number of key sectors, including those that are traditionally difficult to decarbonise, like transport, agriculture, industry, and power generation.

Glenmore Biomethane Anerobic Digestion Plant

Biomethane

Biomethane is a carbon-neutral renewable gas made from farm and food waste through a process known as anaerobic digestion. It began flowing into the gas network in 2019 and is the first step to a cleaner energy future.

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Green hydrogen

Green hydrogen

Green hydrogen (H2) is a carbon free gas that can be produced from renewable electricity and is well suited for storage, making it an attractive option to decarbonise energy systems and drive a cleaner energy future.

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The Strategic Gas Emergency Reserve

The Strategic Gas Emergency Reserve (SGER) is a state-led transitional and temporary natural gas facility for use in the event of a disruption to Ireland’s gas supplies.

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