Gas safety information

If you smell gas call 1800 20 50 50

If you smell gas call Gas Networks Ireland 24 hour emergency line immediately on 1800 20 50 50.

Don't assume somebody else has reported the smell.

What to do if you smell gas

At home

• Ensure gas appliances are turned off and have not been left on and unlit
• Don't smoke, vape or use a naked flame
• Don't unplug or switch anything electrical on or off
• Open windows and doors
• If the smell persists turn off the gas at the meter, see our guide here
• Call our 24 hour Emergency Line on 1800 20 50 50 no matter who your gas supplier is.
• If you can't get through, dial 999 / 112
• Don't use a phone in the immediate area of the leak, use a neighbour's or call from outside.

On the street

• If you smell gas on the street, call 1800 20 50 50 immediately.  Don't assume that someone else will.
• In the interests of public safety all emergency calls are recorded.

Dial Before You Dig

Gas Networks Ireland's Dial Before You Dig service provides information, advice and maps on the gas pipeline network. Before starting any excavation work, it is essential to check for the location of gas pipes.

How to turn your gas supply on and off

Follow our step-by-step guide to safely turn off your gas supply at the meter. 

Carbon monoxide

Carbon monoxide (CO) is dangerous and can be fatal. This poisonous, colourless, odourless gas kills on average six people in Ireland every year.

Carbon monoxide can be produced by any fuel when it is burning, including coal, turf, oil, gas or wood.  In most cases, people do not know that they are being exposed to carbon monoxide so it is it vital that safety precautions are taken. Learn more about the dangers of carbon monoxide and how to avoid it below.
 

Gas safety in your home

You can find more information on gas safety in your home here.

Gas safety in your business

You can find more information about gas safety in your business here.

Registered gas installer (RGI)

A Registered Gas Installer is an installer or service engineer who has completed the required gas installation safety training, who has the necessary insurance to carry out gas installations to the legal standard and who is registered with the Register of Gas Installers of Ireland.

It is a legal requirement that any work carried out on domestic gas installations must only be carried out by a Registered Gas Installer.

Advice during severe weather

Follow our advice for customers during severe weather, including information on what to do in the event of frozen pipes, no water supply, flooding or power cuts.