We are committed to ensuring that community is at the heart of our business
Building strong relationships in the communities where we operate, are located and do business is fundamental to carrying out our business effectively. We work with local communities to ensure that construction projects in the locality cause minimum disruption. We also provide a 24 Hour Gas Emergency Service attending over 17,000 call-outs a year within an hour of being reported.
For us, being responsible in the Community means investing in people, in their needs, in their interests and in their futures. Our involvement in the local community varies from assisting charitable and voluntary groups to supporting a wide range of educational initiatives. We have developed a number of strategic partnerships with community and voluntary groups and have a comprehensive programme in place to monitor and evaluate the impact of our support.
Our support for community in 2016 was captured on an interactive online map along with details from other leading businesses. The map, launched by Business in the Community, reflects our enduring commitment to the communities in which we operate and highlights the drive, dedication and enthusiasm of our staff to make a difference. If you'd like to see the scale of our impact in each area check out our 2016 community impact map.