Advice for customers during cold weather

Some of the most common queries include:

In the event of severe weather, updates in relation to the potential re-scheduling of appointments, will be shared via directs calls or texts from our Customer Care team. 

Updates may be posted here and also via our social media channels Twitter @GasNetIrl and Facebook.

Read more in our natural gas safety advice section.

Contact us

If you cannot find the information you are looking for, please email our contact our customer care team who will respond to you.