Advice for customers during cold weather

Some of the most common queries include:

If an appointment needs to be re-scheduled due to a cold weather event information will be shared via directs calls or texts from our Customer Care team. 

Read more in our gas safety advice section.

Updates may be posted here and also via our social media channels X (@GasNetIrl) and Facebook.

Contact us

If you cannot find the information you are looking for, please email our Customer Care team at or call us on 1800 464 464.