Contact us

How to get in touch with us

Businesslink

businesslink opening hours Monday - Friday 09.00 to 17.30.

Phone: 1850 411 511

Email: businesslink@gasnetworks.ie

Customer Care

Customer Care opening hours: Monday - Friday 08:00 to 20:00, Saturday 09:00 - 17.30, Sunday Closed

General customer and gas network enquiries:

Email: networksinfo@gasnetworks.ie

Phone: 1850 200 694

Phone from overseas: +353 66 9791962

Minicom: 1850 211 615

Twitter: @GasNetIRL

Alternatively you can contact us through our General Enquiry Form

24-Hour emergency service

If you smell gas call us immediately. Don't assume someone else has reported the smell.

Call our 24-hour emergency line: 1850 20 50 50

If you are in Northern Ireland, call our 24-hour emergency line: 0800 002 001

Minicom: 01 892 6337

Other safety phone numbers

Carbon Monoxide

For further information on Carbon Monoxide or to arrange for a safety inspection please call: 1850 79 79 79 

Phone lines are open Monday – Friday 08:00 – 20:00 and Saturday 09:00 – 17:30

Dial Before You Dig

Before you carry out any ground works, you must to make sure to check for the location of gas mains. Call our Dial Before You Dig service: 1850 427 747. You can also email us on dig@gasnetworks.ie

Phone lines are open Monday – Friday 09:00 – 17:00

Geographical Information Systems (GIS)

If you need an extract of our GIS dataset, please email gis_information@gasnetworks.ie

Submit a meter reading

Visit our Web-A-Read section

Phone: 1850 427 732 our Dial-A-Read 24-hour automated service

Business Customers can contact our dedicated businesslink service:

Email: businesslink@gasnetworks.ie

Phone: 1850 411 511

Phone lines open Mon-Fri 09:00 – 17:30

Natural gas supplier enquiries

For enquiries on; appliance servicing & your gas bill please contact your natural gas supplier.

A full list of licensed natural gas suppliers is available from the CRU website

Technical Training Centre

Our Technical Training Centre provides specialised industry related training. This is for employees, contractors and other relevant personnel.

Training Coordinators design and deliver training programmes/courses in our Technical Training Centre to enhance and develop the technical competence level in the organisation.

Please find contact details below for the Technical Training Centre:

Email: Technical_Training_Centre@gasnetworks.ie
Phone: 01 8926000
Address: Gas Networks Ireland, St. Margaret’s Road, Finglas, Dublin 11, D11 Y895

Access officer

The role of our Access Officers are to ensure that anyone who has a disability, is provided with assistance and guidance in accessing our services and information.

Please find our Access Officers' contact details below:

Christina van der Kamp, Corporate Responsibility Manager

Gas Networks Ireland, Networks Services Centre, St. Margarets Road, Finglas, Dublin 11, D11 Y895

Tel. 01 892 6000

Email – accessofficer@gasnetworks.ie

Bernard Mooney, Customer Care Manager

Gas Networks Ireland, Networks Services Centre, St. Margarets Road, Finglas, Dublin 11, D11 Y895

Tel. 01 892 6000

Email – accessofficer@gasnetworks.ie

Office locations

Our headquarters is located in Cork. We also have offices in the Republic of Ireland, Northern Ireland and Scotland.

Cork

Gas Networks Ireland Headquarters
Gasworks Road
Cork T12 RX96
Tel: 021 453 4000
Fax: 021 453 4001

Dublin

Gas Networks Ireland
Networks Services Centre
St. Margarets Road
Finglas
Dublin 11 D11 Y895
Tel: 01 892 6000
Fax: 01 892 6322

Galway

Gas Networks Ireland
Unit 6
Racecourse Business Park
Parkmore
Galway, H91 XO2D

Tel: 091 480 700
Fax: 091 480 720

Limerick

Gas Networks Ireland
Newtown Centre
Annacotty
Co.Limerick, V94 PC62

Tel: 061 508 000

Fax: 061 508 017

Waterford

Gas Networks Ireland
Kilcohan
Waterford X91 FX66

Tel: 051 302 500
Fax: 051 302 512

Gas Networks Ireland related businesses

Ervia

PO Box 900
Webworks Cork
Eglinton Street
Cork, T12 YHR3

Tel: (021) 453 9000

Northern Ireland

GNI (UK) Limited
Unit B8 Fergusons Way
Kilbegs Business Park
Antrim
BT41 4LZ
Northern Ireland

Tel. +44 (0) 28 9442 7940 / +44 (0) 28 9446 0982/ ROI 048 9446 6453
Fax. +44 (0) 28 9442 7953 / ROI 048 9446 3152

Scotland

GNI (UK) Limited
Compressor Station
Brighouse Bay
Kirkcudbright DG6 4TR
Scotland

Tel: +44 (0) 155 787 0349
Fax: +44 (0) 155 787 0292

GNI (UK) Limited
Beattock Compressor Station
Lochmaben Road
Beattock DG10 9RL
Scotland

Tel: +44 (0) 1683 300 326
Fax: +44 (0) 1683 300 369