How to turn your gas supply on and off

For the safety of your business, it is a good idea to know how to turn off your gas supply at the safety shut-off valve.

How to turn your gas supply off

  • Make sure all gas appliances are turned off.
  • Locate the shut off valve. The gas shut off valve is usually fitted outside the meter box. It may be beneath or at the side of the meter box.
  • Turn the valve to the 'off' position. It is off when the lever is at a right angle to the pipe. The gas is on when the lever is parallel to the pipe.
  • If the natural gas shut off valve is hard to reach or will not operate, call Gas Networks Ireland on 1800 411 511. In an emergency call 1800 20 50 50.

If you have a large gas installation, do not attempt to turn the gas off yourself. Call Gas Networks Ireland immediately on 1800 411 511. In an emergency call 1800 20 50 50.

How to turn off your gas supply at the meter

  • Turn off your natural gas appliances (e.g. cookers, fires etc.)
  • Go to your meter and turn the safety shut-off valve to the 'off' position. It is off when the lever is at a right angle to the pipe.

The gas shut-off valve is located at your meter. If your meter is not located outside in a meter box, other common locations include under the stairs, beneath the kitchen sink on the garage.

Can't turn your supply off?

If the natural gas shut off valve is hard to reach or will not operate, call Gas Networks Ireland on 1800 411 511 (in an emergency call 1800 20 50 50). If you require a meter box key call Gas Networks Ireland on 1800 411 511 and we will arrange to have one sent to you or fill in the meter key request form online. Your Declaration of Conformance contains important safety information including the location of your safety shut off valve for use in the event of a domestic emergency or gas leakage.