Customer Operations Analyst
Reporting to the Customer Operations Manager, the Customer Operations Analyst is responsible for ensuring the progression of the efficient resolution of all customer complaints and escalations received from the Contact Centre.
Field Operations Engineer
The Field Operations team within Asset Operations is responsible for the safe and efficient operation and maintenance of the transmission and distribution networks. Reporting to the Senior Field Operations Engineer, the Field Operations Engineer is responsible for the delivery of planned, reactive and emergent operational activities on the transmission and distribution networks safely and efficiently.