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General enquiries for Gas Networks Ireland

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Gas Networks Ireland office locations

Our headquarters is located in Cork and we have offices in the Republic of Ireland, Northern Ireland and Scotland.

Cork

Gas Networks Ireland Headquarters 
Gasworks Road
Cork, T12 RX96
Tel: 021 453 4000
Fax: 021 453 4001

Dublin

Gas Networks Ireland Networks Services Centre 
St. Margarets Road
Finglas, D11 Y895
Tel: 01 892 6000
Fax: 01 892 6322

Galway

Gas Networks Ireland
Unit 6
Racecourse Business Park
Parkmore
Galway, H91 XO2D
Tel: 091 480 700
Fax: 091 480 720

Limerick

Gas Networks Ireland
Newtown Centre
Annacotty
Co. Limerick, V94 PC62
Tel: 061 508 000
Fax: 061 508 017

Waterford

Gas Networks Ireland
Kilcohan
Waterford, X91 FX66
Tel: 051 302 500
Fax: 051 302 512

24-Hour emergency service

If you smell gas call us immediately. Don't assume someone else has reported the smell.

Call our 24-hour emergency line: 1850 20 50 50
If you are in Northern Ireland, call our 24-hour emergency line: 0800 002 001
Minicom: 01 892 6337

Other safety phonelines

Carbon Monoxide
For further information on Carbon Monoxide or to arrange for a safety inspection please call: 1850 79 79 79 
Phone lines are open Monday – Friday 08:00 – 20:00 and Saturday 09:00 – 17:30

Dial Before You Dig
Before you carry out any ground works, you need to make sure to check for the location of gas mains. Call our Dial Before You Dig service: 1850 427 747. You can also email us on dig@gasnetworks.ie
Phone lines are open Monday – Friday 09:00 – 17:00

Geographical Information Systems (GIS)
If you need an extract of our GIS dataset, please email gis_information@gasnetworks.ie

Customer service

General customer and gas network enquiries:
Email: networksinfo@gasnetworks.ie
Phone: 1850 200 694
Phone from overseas: +353 66 9791962
Minicom: 1850 211 615
Phone lines open Mon-Fri 08:00 – 20:00; Sat 09:00 – 17.30
Twitter: @GasNetIrl

Submit a meter reading:
Visit our Web-A-Read section 
Phone: 1850 427 732 our Dial-A-Read 24-hour automated service

Business Customers can contact our dedicated business link service:
Email: businesslink@gasnetworks.ie
Phone: 1850 411 511
Phone lines open Mon-Fri 09:00 – 17:30

Natural gas supplier enquiries

Please contact your natural gas supplier for enquiries relating to natural gas sales, your gas supply bill or appliance servicing. A full list of licensed natural gas suppliers is available from this CRU website.

Media contacts

Please visit the page in our News section for Media Contacts

Technical training centre

The role of the Technical Training Centre is to provide specialised industry related training to employees, contractors and other relevant personnel. Training Coordinators design and deliver training programmes/courses in the Technical Training Centre to enhance and develop the technical competence level required in the organisation.

Please find contact details below for the Technical Training Centre:
Email: Technical_Training_Centre@gasnetworks.ie
Phone: 01 8926000
Address: Gas Networks Ireland, St. Margaret’s Road, Finglas, Dublin 11, D11 Y895

Access officer

The role of our Access Officers is to ensure that customers and stakeholders of Gas Networks Ireland, who have a disability, are provided with assistance and guidance in accessing Gas Networks Ireland services and information. Please find our Access Officers' contact details below:

Christina Coburn, Corporate Responsibility Manager
Gas Networks Ireland, Networks Services Centre,
St. Margarets Road, Finglas, Dublin 11, D11 Y895
Tel. 01 892 6000
Email – accessofficer@gasnetworks.ie

Bernard Mooney, Customer Care Manager
Gas Networks Ireland, Networks Services Centre,
St. Margarets Road, Finglas, Dublin 11, D11 Y895
Tel: 01 892 6000
Email – accessofficer@gasnetworks.ie