Social media offers exciting and innovative opportunities for Gas Networks Ireland to interact with the public and to identify ways in which we can improve our business. Gas Networks Ireland (and its subsidiaries) uses and maintains profiles on a number of different social media platforms ("Gas Networks Ireland's Social Media Profiles"), including X, Facebook, LinkedIn, Instagram and YouTube.
Before accessing or interacting with any of Gas Networks Ireland's Social Media Profiles, please familiarise yourself with this Social Media Community Policy, as it will apply to your access to, and interactions with, Gas Networks Ireland's Social Media Profiles.
You should also read and observe any terms and conditions of the relevant social media platform operator.
In general:
- you agree that all rights, including copyright, trademarks and any other intellectual property rights vesting in or displayed on the pages and content of Gas Networks Ireland's Social Media Profiles, and arising out of your use of, or interactions with, Gas Networks Ireland's Social Media Profiles, are owned by Gas Networks Ireland or its licensors.
- you acknowledge that any use of any pages or content on Gas Networks Ireland's Social Media Profiles, including copying, transmitting, creating derivative works from or storing any such pages or contents whether in whole or in part, other than for your own personal, non-commercial use is prohibited without the express permission of Gas Networks Ireland.
- you acknowledge that any comments, images, videos and any other type of material that appears on any of Gas Networks Ireland's Social Media Profiles and which is supplied by a party other than Gas Networks Ireland do not necessarily reflect the views, opinions or ideas of Gas Networks Ireland or of its employees. Gas Networks Ireland accepts no liability for any such comments, images, videos or other type of material.
- you agree not to post on any of Gas Networks Ireland's Social Media Profiles, or otherwise cause any of the Gas Networks Ireland's Social Media Profiles to display, receive or be connected to, any spam or any illegal, harmful, lewd, defamatory, abusive, offensive, threatening, racist, homophobic or otherwise inappropriate comments or materials, or any other comments or materials that could negatively affect the business and/or good name of Gas Networks Ireland.
- you agree not to post on any of Gas Networks Ireland's Social Media Profiles, or otherwise cause any of the Gas Network Ireland's Social Media Profiles to display, receive or be connected to any material which infringes the personal or proprietary rights, including copyright or any other intellectual property rights, of a third party.
Content on Gas Network Ireland's Social Media Profiles
Gas Networks Ireland does not routinely monitor content posted on or communicated to Gas Networks Ireland's Social Media Profiles by others. However, Gas Networks Ireland reserves the right to monitor and review comments, images, videos and any other types of materials that are posted or appear on the Gas Networks Ireland's Social Media Profiles where there is reason to suspect that this Policy is being breached or where deemed reasonably necessary by Gas Networks Ireland for other legitimate reasons.
Where Gas Networks Ireland becomes aware, through its own volition or via a third party, that this Policy is being breached it may, without notification and without providing an explanation, remove or request the removal of any posts which and report users who:
- are defamatory, abusive, unlawful, threatening, harmful, immoral, homophobic or racially offensive;
- violate any applicable laws, regulations or terms and conditions (including the terms and conditions of the relevant social media platform provider);
- discuss legal proceedings which are ongoing;
- share any confidential information in breach of confidentiality obligations;
- harass, intimidate or bully any individual or organisation, including threatening or encouraging bodily harm or the destruction of property;
- make any comments or post any materials specifically mentioning or referencing individual Gas Networks Ireland staff member's names or information;
- are repetitive or disruptive;
- cause a nuisance or cause the operation or functionality of Gas Networks Ireland's Social Media Profiles to be impaired or jeopardised
- make any comments or post any materials that are unrelated to Gas Networks Ireland, its associates and activities;
- are deemed to be advertising, promoting or selling products or services;
- infringe or violate someone else's personal or proprietary rights, including copyright and other intellectual property rights;
- are using Gas Networks Ireland's Social Media Profiles to collect personal information about third parties without their knowledge or consent;
- are using Gas Networks Ireland' Social Media Profiles to access, or to attempt to penetrate security measures of Gas Networks Ireland or the relevant social media platform operator; or
- are irrelevant or persistently off topic.
Gas Networks Ireland may also block any user who posts (or continues to post) comments or materials such as those listed above and/or encourages others to do so. Any communication between Gas Networks Ireland and the relevant social media platform concerning the removal of particular material and/or reporting or blocking particular users shall not be released and affected users are encouraged to contact the social media platform concerned.
Gas Networks Ireland reserves the right at any time to revise this Social Media Community Policy. We encourage you to frequently check this page for any changes to this Social Media Community Policy. Your continued access to and use of the Gas Networks Ireland' Social Media Profiles after any change in this Social Media Community Policy will constitute your acceptance of such change.
Last updated: 10 March 2025